Category: Case Studies

Enhance Customer Contact Touchpoint Analysis 

Overview As a trusted data advisor for a major insurance company, the CloudEQS team delivered a project to better analyze data from their call center.   This case study

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Reducing Call Center Operational Costs 

Overview of the Project  In a rapidly evolving insurance landscape, we partnered with a leading insurance provider to tackle a critical business challenge: high operational costs associated with

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Optimizing Data Platform Foundations For AI

Overview of the Project  Just because an organization has a “Modern Data Stack” doesn’t mean all their problems are solved.   Additionally, organizations can’t accelerate the adoption of GenAI

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