Founded with one vision: Simplify Cloud Native Thinking. We combine Agility, Innovation and Business Models to deliver value for successful Cloud & Data Analytics adoption. It helps having a strategic partner every step of the way, empowering you with the education, resources, and support required by enterprises, to grow the businesses.
Every customer chat holds valuable information about their needs, preferences, and pain points. Chat Analytics helps businesses unlock this potential by analyzing real-time and historical chat interactions across channels. With AI and Natural Language Processing (NLP), it provides deep insights into customer sentiment, agent performance, and service trends—empowering smarter decisions that drive better experiences and stronger relationships.
Customize front end application on top of Streamlit
Snowflake Cortex is the backbone of the solution.
Translate natural language queries to insights
Select or interchange LLMs of choice.
Go beyond transcripts with advanced analytics and NLP.
Proactively resolve issues and personalize interactions.
Optimize workflows and improve agent productivity.
Designed to grow with your business while ensuring data privacy.
Trusted by enterprises to transform chats into business value.
